Errors & Omissions (E&O) Policy

Last Updated: June 18, 2026

 At Cruisewithme.travel, we strive to provide accurate, timely, and professional travel planning services. While we take every reasonable step to ensure the quality and accuracy of our work, we understand that mistakes can occasionally occur. This Errors & Omissions (E&O) Policy explains our responsibilities, limitations, and the protections in place for our clients.

1. Our Commitment to Accuracy

We make every effort to:

• Provide accurate cruise pricing, promotions, and availability
• Communicate supplier terms and conditions clearly
• Submit traveler information correctly
• Confirm bookings and payments in a timely manner

However, cruise lines and travel suppliers control their own pricing, availability, and policies, which may change without notice.

2. What Our E&O Coverage Protects

Our Errors & Omissions coverage is designed to protect both our business and our clients in the event of:

• Clerical mistakes
• Unintentional errors in documentation
• Miscommunication with suppliers
• Booking‑related oversights

This coverage helps ensure that if an error occurs on our part, we have the resources to correct it responsibly.

3. What Is Not Covered

Our E&O coverage does not apply to situations outside our control, including but not limited to:

• Supplier cancellations, schedule changes, or service disruptions
• Acts of nature, weather events, or emergencies
• Traveler failure to provide accurate information
• Missed payments or deadlines not submitted on time by the client
• Passport, visa, or identification issues
• Client‑initiated changes or cancellations

In these cases, supplier policies will apply.

4. Client Responsibilities

To help prevent errors, clients are responsible for:

• Reviewing all travel documents upon receipt
• Confirming names match government‑issued ID
• Verifying travel dates, cabin categories, and itinerary details
• Submitting accurate traveler information
• Making payments by supplier deadlines

If you notice an error, you must notify us immediately so we can correct it.

5. Planning Fee Disclosure

Our $25 planning fee is:

• Required to begin research or prepare cruise options
• Non‑refundable if you choose not to book
• Applied toward your deposit if you book with us

This fee compensates for professional time, research, and administrative work. It is not covered by E&O insurance and is non‑refundable under all circumstances unless a booking is completed.

6. Limitation of Liability

To the fullest extent permitted by law:

• Cruisewithme.travel is not liable for losses caused by third‑party suppliers
• Our liability is limited to the amount of the planning fee paid
• We are not responsible for indirect, incidental, or consequential damages

This limitation applies regardless of the cause of action.

7. Governing Law

This E&O Policy is governed by the laws of the State of California.

8. Contact Information

If you have questions about this policy or need to report an issue, 

contact us:Cruisewithme.travel  Corona, CA CWMTravelservices1@gmail.com